{
  "title": "Disagreements within teams: what managers need to distinguish",
  "url": "https://www.shr.swiss/blog/desaccords-dans-equipe-ce-que-le-manager-doit-distinguer-en",
  "language": "en",
  "datePublished": "2025-12-10",
  "publisher": {
    "name": "SHR — Swiss Human Resources",
    "url": "https://www.shr.swiss",
    "address": "Esplanade de Pont-Rouge 9A, 1212 Lancy, Suisse"
  },
  "summary": "Encouraging challenge is not enough to improve decisions. Research calls for a distinction between the subject of a disagreement, its relational dimension and the outcome being sought.",
  "section": "Research",
  "topic": "Frontline Management",
  "place": {
    "name": "Basel",
    "region": "Bâle-Ville",
    "country": "CH"
  },
  "keyPoints": [
    {
      "heading": "What the literature establishes",
      "point": "Carsten K."
    },
    {
      "heading": "When disagreement remains focused on the work",
      "point": "Frank R."
    },
    {
      "heading": "The premature conclusion",
      "point": "One might conclude that managers should stimulate more debate, provided they insist on a courteous tone."
    },
    {
      "heading": "What the evidence cannot decide",
      "point": "These meta-analyses combine studies with differing contexts, measures and designs; their associations do not constitute a causal prescription for every team."
    },
    {
      "heading": "A practical check in Bâle",
      "point": "For a Basel-based pharma or life sciences team working at the interfaces with Rhine logistics and international R&D, a proposed exercise for the “Management de proximité” programme is to keep a register of disagreements requiring a decision, without replacing applicable quality procedures."
    }
  ],
  "sources": [
    {
      "authors": "Weingart",
      "year": "2003",
      "source": "Journal of Applied Psychology"
    },
    {
      "authors": "Jehn",
      "year": "2012",
      "source": "Journal of Applied Psychology"
    }
  ],
  "wordCount": 431,
  "image": "https://www.shr.swiss/img/blog-editorial-2025-12-10-en.jpg?v=4",
  "translations": {
    "fr": "https://www.shr.swiss/blog/desaccords-dans-equipe-ce-que-le-manager-doit-distinguer",
    "en": "https://www.shr.swiss/blog/desaccords-dans-equipe-ce-que-le-manager-doit-distinguer-en",
    "de": "https://www.shr.swiss/blog/desaccords-dans-equipe-ce-que-le-manager-doit-distinguer-de",
    "it": "https://www.shr.swiss/blog/desaccords-dans-equipe-ce-que-le-manager-doit-distinguer-it"
  },
  "relatedPages": {
    "programme": "https://www.shr.swiss/formation/management-de-proximite/bale",
    "city": "https://www.shr.swiss/formations-ville/bale",
    "blog": "https://www.shr.swiss/blog"
  },
  "citationPolicy": "Citation autorisée avec mention « SHR — Swiss Human Resources » et lien vers l'article."
}