{
  "title": "Asking a favour: does yes mean a freely made choice?",
  "url": "https://www.shr.swiss/blog/demander-un-service-un-oui-est-il-un-accord-libre-en",
  "language": "en",
  "datePublished": "2025-07-25",
  "publisher": {
    "name": "SHR — Swiss Human Resources",
    "url": "https://www.shr.swiss",
    "address": "Esplanade de Pont-Rouge 9A, 1212 Lancy, Suisse"
  },
  "summary": "Getting help often seems harder than it actually is. Yet how readily someone accepts a request tells us little about the difficulty of refusing it.",
  "section": "Research",
  "topic": "Communication",
  "place": {
    "name": "Vevey",
    "region": "Vaud",
    "country": "CH"
  },
  "keyPoints": [
    {
      "heading": "What the literature establishes",
      "point": "Francis J."
    },
    {
      "heading": "The social cost of refusal",
      "point": "Vanessa K."
    },
    {
      "heading": "The premature conclusion",
      "point": "The convenient conclusion would be to advise managers to ask more often and more directly."
    },
    {
      "heading": "What the evidence cannot settle",
      "point": "These studies do not evaluate requests between managers and employees in businesses on the Swiss Riviera."
    },
    {
      "heading": "A practical check in Vevey",
      "point": "In Vevey’s environment of global food businesses, group headquarters and Riviera SMEs, SHR’s [Communication](/formation/communication/vevey) programme can offer an exercise on occasional requests for help, excluding normal job obligations and safety emergencies."
    }
  ],
  "sources": [
    {
      "authors": "Bohns",
      "year": "2008",
      "source": "Journal of Personality and Social Psychology"
    },
    {
      "authors": "Bohns",
      "year": "2016",
      "source": "Current Directions in Psychological Science"
    }
  ],
  "wordCount": 398,
  "image": "https://www.shr.swiss/img/blog-Training-Communication-Vevey-demander-un-service-un-oui-est-il-un-accord-libre-en.jpg?v=4",
  "translations": {
    "fr": "https://www.shr.swiss/blog/demander-un-service-un-oui-est-il-un-accord-libre",
    "en": "https://www.shr.swiss/blog/demander-un-service-un-oui-est-il-un-accord-libre-en",
    "de": "https://www.shr.swiss/blog/demander-un-service-un-oui-est-il-un-accord-libre-de",
    "it": "https://www.shr.swiss/blog/demander-un-service-un-oui-est-il-un-accord-libre-it"
  },
  "relatedPages": {
    "programme": "https://www.shr.swiss/formation/communication/vevey",
    "city": "https://www.shr.swiss/formations-ville/vevey",
    "blog": "https://www.shr.swiss/blog"
  },
  "citationPolicy": "Citation autorisée avec mention « SHR — Swiss Human Resources » et lien vers l'article."
}