{
  "title": "Perceived Fairness Eases Tensions More Than the Outcome",
  "url": "https://www.shr.swiss/blog/conflit-et-justice-organisationnelle-en",
  "language": "en",
  "datePublished": "2026-02-13",
  "publisher": {
    "name": "SHR — Swiss Human Resources",
    "url": "https://www.shr.swiss",
    "address": "Esplanade de Pont-Rouge 9A, 1212 Lancy, Suisse"
  },
  "summary": "Laboratory experiments on remuneration.",
  "section": "Research",
  "topic": "Conflict Management",
  "place": {
    "name": "Basel",
    "region": "Bâle-Ville",
    "country": "CH"
  },
  "keyPoints": [
    {
      "heading": "The Research",
      "point": "Greenberg (1990, Organizational Behavior and Human Decision Processes) shows that procedural fairness carries as much weight as the outcome in determining acceptance.."
    },
    {
      "heading": "The Limitation",
      "point": "Laboratory experiments on remuneration.."
    },
    {
      "heading": "The Nuance",
      "point": "A conflict resolution perceived as procedurally unfair reignites the conflict."
    },
    {
      "heading": "Practical Implication, Testable in Basel",
      "point": "Explain the criteria and stages of the resolution process before announcing the decision."
    }
  ],
  "sources": [
    {
      "authors": "Greenberg",
      "year": "1990",
      "source": "Organizational Behavior and Human Decision Processes"
    }
  ],
  "wordCount": 99,
  "image": "https://www.shr.swiss/img/blog-Training-Conflict-Management-Basel-conflit-et-justice-organisationnelle-en.jpg?v=4",
  "translations": {
    "fr": "https://www.shr.swiss/blog/conflit-et-justice-organisationnelle",
    "en": "https://www.shr.swiss/blog/conflit-et-justice-organisationnelle-en",
    "de": "https://www.shr.swiss/blog/conflit-et-justice-organisationnelle-de",
    "it": "https://www.shr.swiss/blog/conflit-et-justice-organisationnelle-it"
  },
  "relatedPages": {
    "programme": "https://www.shr.swiss/formation/gestion-du-conflit/bale",
    "city": "https://www.shr.swiss/formations-ville/bale",
    "blog": "https://www.shr.swiss/blog"
  },
  "citationPolicy": "Citation autorisée avec mention « SHR — Swiss Human Resources » et lien vers l'article."
}