{
  "title": "Conflitto a distanza e malintesi scritti",
  "url": "https://www.shr.swiss/blog/conflit-a-distance-et-malentendus-ecrits-it",
  "language": "it",
  "datePublished": "2026-01-19",
  "publisher": {
    "name": "SHR — Swiss Human Resources",
    "url": "https://www.shr.swiss",
    "address": "Esplanade de Pont-Rouge 9A, 1212 Lancy, Suisse"
  },
  "summary": "Un solo contesto; verificare prima di generalizzare.",
  "section": "Ricerca",
  "topic": "Gestione del conflitto",
  "place": {
    "name": "Basilea",
    "region": "Bâle-Ville",
    "country": "CH"
  },
  "keyPoints": [
    {
      "heading": "La ricerca",
      "point": "Studio: Friedman & Currall (2003, Negotiation J.)."
    },
    {
      "heading": "Il limite",
      "point": "Un solo contesto; verificare prima di generalizzare."
    },
    {
      "heading": "Verifica pratica a Basilea",
      "point": "Definire un indicatore misurabile, provare un mese, confrontare."
    }
  ],
  "sources": [
    {
      "authors": "Currall",
      "year": "2003",
      "source": "Negotiation J."
    }
  ],
  "wordCount": 75,
  "image": "https://www.shr.swiss/img/blog-Formazione-Gestione-Del-Conflitto-Basilea-conflit-a-distance-et-malentendus-ecrits-it.jpg?v=4",
  "translations": {
    "fr": "https://www.shr.swiss/blog/conflit-a-distance-et-malentendus-ecrits",
    "en": "https://www.shr.swiss/blog/conflit-a-distance-et-malentendus-ecrits-en",
    "de": "https://www.shr.swiss/blog/conflit-a-distance-et-malentendus-ecrits-de",
    "it": "https://www.shr.swiss/blog/conflit-a-distance-et-malentendus-ecrits-it"
  },
  "relatedPages": {
    "programme": "https://www.shr.swiss/formation/gestion-du-conflit/bale",
    "city": "https://www.shr.swiss/formations-ville/bale",
    "blog": "https://www.shr.swiss/blog"
  },
  "citationPolicy": "Citation autorisée avec mention « SHR — Swiss Human Resources » et lien vers l'article."
}