{
  "title": "Change management: does a new procedure change the work?",
  "url": "https://www.shr.swiss/blog/conduite-du-changement-verifier-les-routines-a-bale-en",
  "language": "en",
  "datePublished": "2026-02-26",
  "publisher": {
    "name": "SHR — Swiss Human Resources",
    "url": "https://www.shr.swiss",
    "address": "Esplanade de Pont-Rouge 9A, 1212 Lancy, Suisse"
  },
  "summary": "Publishing a new procedure is not enough to transform a practice. Research invites us to examine what teams actually do, and the conditions that allow them to discuss it.",
  "section": "Research",
  "topic": "Change Leadership",
  "place": {
    "name": "Basel",
    "region": "Bâle-Ville",
    "country": "CH"
  },
  "keyPoints": [
    {
      "heading": "What the literature establishes",
      "point": "Martha S."
    },
    {
      "heading": "Making deviations discussable",
      "point": "Amy Edmondson (1999, Administrative Science Quarterly) observes an association between team psychological safety and learning behaviour."
    },
    {
      "heading": "The premature conclusion",
      "point": "It would be tempting to conclude that every deviation from a procedure constitutes useful innovation."
    },
    {
      "heading": "What the evidence and dashboards do not tell us",
      "point": "The first article offers a theoretical reconceptualisation; the second is a field study that does not, on its own, establish causality transferable to every transformation."
    },
    {
      "heading": "A practical check in Bâle",
      "point": "In Basel, an exercise for SHR's « Conduite du changement » programme, applicable to interfaces between pharmaceuticals, life sciences, Rhine logistics and international R&D, is to monitor a new sample or data transfer procedure."
    }
  ],
  "sources": [
    {
      "authors": "Pentland",
      "year": "2003",
      "source": "Administrative Science Quarterly"
    },
    {
      "authors": "Edmondson",
      "year": "1999",
      "source": "Administrative Science Quarterly"
    }
  ],
  "wordCount": 396,
  "image": "https://www.shr.swiss/img/blog-editorial-2026-02-26-en.jpg?v=4",
  "translations": {
    "fr": "https://www.shr.swiss/blog/conduite-du-changement-verifier-les-routines-a-bale",
    "en": "https://www.shr.swiss/blog/conduite-du-changement-verifier-les-routines-a-bale-en",
    "de": "https://www.shr.swiss/blog/conduite-du-changement-verifier-les-routines-a-bale-de",
    "it": "https://www.shr.swiss/blog/conduite-du-changement-verifier-les-routines-a-bale-it"
  },
  "relatedPages": {
    "programme": "https://www.shr.swiss/formation/conduite-du-changement/bale",
    "city": "https://www.shr.swiss/formations-ville/bale",
    "blog": "https://www.shr.swiss/blog"
  },
  "citationPolicy": "Citation autorisée avec mention « SHR — Swiss Human Resources » et lien vers l'article."
}