{
  "title": "Change management: who decides when work is ready to hand over?",
  "url": "https://www.shr.swiss/blog/conduite-du-changement-interfaces-entre-metiers-sion-en",
  "language": "en",
  "datePublished": "2025-09-04",
  "publisher": {
    "name": "SHR — Swiss Human Resources",
    "url": "https://www.shr.swiss",
    "address": "Esplanade de Pont-Rouge 9A, 1212 Lancy, Suisse"
  },
  "summary": "A transformation can make sense within each profession yet remain fragile at their interfaces. Research directs attention to what makes a handover genuinely usable.",
  "section": "Research",
  "topic": "Change Leadership",
  "place": {
    "name": "Sion",
    "region": "Valais",
    "country": "CH"
  },
  "keyPoints": [
    {
      "heading": "What the literature establishes",
      "point": "Paul R."
    },
    {
      "heading": "A shared object does not guarantee shared meaning",
      "point": "Beth A."
    },
    {
      "heading": "The premature conclusion",
      "point": "One might conclude that a single form or harmonised terminology would solve interface problems."
    },
    {
      "heading": "What these studies cannot promise",
      "point": "These qualitative studies illuminate situated mechanisms; they do not quantify the causal effect of a handover protocol on transformation success."
    },
    {
      "heading": "A practical check in Sion",
      "point": "Within SHR's “Change Management” programme, one possible exercise in Sion is to select an interface affected by change: operations and maintenance in hydropower, handovers between healthcare departments, the transition from vineyard to winery, or coordination between reservations and reception in Alpine tourism."
    }
  ],
  "sources": [
    {
      "authors": "Carlile",
      "year": "2002",
      "source": "Organization Science"
    },
    {
      "authors": "Bechky",
      "year": "2003",
      "source": "Organization Science"
    }
  ],
  "wordCount": 413,
  "image": "https://www.shr.swiss/img/blog-Training-Change-Leadership-Sion-conduite-du-changement-interfaces-entre-metiers-sion-en.jpg?v=4",
  "translations": {
    "fr": "https://www.shr.swiss/blog/conduite-du-changement-interfaces-entre-metiers-sion",
    "en": "https://www.shr.swiss/blog/conduite-du-changement-interfaces-entre-metiers-sion-en",
    "de": "https://www.shr.swiss/blog/conduite-du-changement-interfaces-entre-metiers-sion-de",
    "it": "https://www.shr.swiss/blog/conduite-du-changement-interfaces-entre-metiers-sion-it"
  },
  "relatedPages": {
    "programme": "https://www.shr.swiss/formation/conduite-du-changement/sion",
    "city": "https://www.shr.swiss/formations-ville/sion",
    "blog": "https://www.shr.swiss/blog"
  },
  "citationPolicy": "Citation autorisée avec mention « SHR — Swiss Human Resources » et lien vers l'article."
}