{
  "title": "Change management: what does silence about errors mean?",
  "url": "https://www.shr.swiss/blog/conduite-du-changement-faire-remonter-les-erreurs-en",
  "language": "en",
  "datePublished": "2026-01-30",
  "publisher": {
    "name": "SHR — Swiss Human Resources",
    "url": "https://www.shr.swiss",
    "address": "Esplanade de Pont-Rouge 9A, 1212 Lancy, Suisse"
  },
  "summary": "The absence of reported errors does not prove that a transformation is going well. It may also reveal an environment in which speaking up feels risky.",
  "section": "Research",
  "topic": "Change Leadership",
  "place": {
    "name": "Fribourg",
    "region": "Fribourg",
    "country": "CH"
  },
  "keyPoints": [
    {
      "heading": "What the literature establishes",
      "point": "Amy C."
    },
    {
      "heading": "Status can inhibit speaking up",
      "point": "Ingrid M."
    },
    {
      "heading": "The premature conclusion",
      "point": "One might conclude that encouraging everyone to speak up is enough to make a transformation succeed."
    },
    {
      "heading": "What the evidence cannot promise",
      "point": "These field studies do not provide experimental proof of the effects of an error-reporting arrangement during a transformation."
    },
    {
      "heading": "A practical check in Fribourg",
      "point": "As part of SHR's « Conduite du changement » programme, one possible exercise would be to monitor an implementation in a food-processing company, a bilingual industrial team or a service within Fribourg's university hub."
    }
  ],
  "sources": [
    {
      "authors": "Edmondson",
      "year": "1999",
      "source": "Administrative Science Quarterly"
    },
    {
      "authors": "Edmondson",
      "year": "2006",
      "source": "Journal of Organizational Behavior"
    }
  ],
  "wordCount": 416,
  "image": "https://www.shr.swiss/img/blog-editorial-2026-01-30-en.jpg?v=4",
  "translations": {
    "fr": "https://www.shr.swiss/blog/conduite-du-changement-faire-remonter-les-erreurs",
    "en": "https://www.shr.swiss/blog/conduite-du-changement-faire-remonter-les-erreurs-en",
    "de": "https://www.shr.swiss/blog/conduite-du-changement-faire-remonter-les-erreurs-de",
    "it": "https://www.shr.swiss/blog/conduite-du-changement-faire-remonter-les-erreurs-it"
  },
  "relatedPages": {
    "programme": "https://www.shr.swiss/formation/conduite-du-changement/fribourg",
    "city": "https://www.shr.swiss/formations-ville/fribourg",
    "blog": "https://www.shr.swiss/blog"
  },
  "citationPolicy": "Citation autorisée avec mention « SHR — Swiss Human Resources » et lien vers l'article."
}