{
  "title": "Change management: is a concrete case file more useful than a shared glossary?",
  "url": "https://www.shr.swiss/blog/conduite-du-changement-dossier-concret-lexique-commun-geneve-en",
  "language": "en",
  "datePublished": "2025-01-22",
  "publisher": {
    "name": "SHR — Swiss Human Resources",
    "url": "https://www.shr.swiss",
    "address": "Esplanade de Pont-Rouge 9A, 1212 Lancy, Suisse"
  },
  "summary": "Shared vocabulary does not guarantee a shared understanding of work. Research invites us to examine what different professional groups can make visible through a concrete case.",
  "section": "Research",
  "topic": "Change Leadership",
  "place": {
    "name": "Geneva",
    "region": "Genève",
    "country": "CH"
  },
  "keyPoints": [
    {
      "heading": "What the literature establishes",
      "point": "Paul R."
    },
    {
      "heading": "What a concrete object opens up for discussion",
      "point": "Beth A."
    },
    {
      "heading": "The premature conclusion",
      "point": "One might conclude that a workshop built around a case file is a better substitute for any work on definitions."
    },
    {
      "heading": "What the evidence cannot promise",
      "point": "These studies draw on field research in product development and production, not an experimental comparison of change management methods."
    },
    {
      "heading": "A practical check in Genève",
      "point": "Within SHR — Swiss Human Resources' « Conduite du changement » programme, one possible exercise is to examine an anonymised or fictional case file: client onboarding in private banking, project approval in an international organisation, a component modification in luxury watchmaking or the handling of a commodity trading transaction."
    }
  ],
  "sources": [
    {
      "authors": "Carlile",
      "year": "2002",
      "source": "Organization Science"
    },
    {
      "authors": "Bechky",
      "year": "2003",
      "source": "Organization Science"
    }
  ],
  "wordCount": 435,
  "image": "https://www.shr.swiss/img/blog-Training-Change-Leadership-Geneva-conduite-du-changement-dossier-concret-lexique-commun-geneve-en.jpg?v=4",
  "translations": {
    "fr": "https://www.shr.swiss/blog/conduite-du-changement-dossier-concret-lexique-commun-geneve",
    "en": "https://www.shr.swiss/blog/conduite-du-changement-dossier-concret-lexique-commun-geneve-en",
    "de": "https://www.shr.swiss/blog/conduite-du-changement-dossier-concret-lexique-commun-geneve-de",
    "it": "https://www.shr.swiss/blog/conduite-du-changement-dossier-concret-lexique-commun-geneve-it"
  },
  "relatedPages": {
    "programme": "https://www.shr.swiss/formation-conduite-du-changement-geneve",
    "city": "https://www.shr.swiss/formations-ville/geneve",
    "blog": "https://www.shr.swiss/blog"
  },
  "citationPolicy": "Citation autorisée avec mention « SHR — Swiss Human Resources » et lien vers l'article."
}