{
  "title": "Change management: what does switching between old and new tools cost?",
  "url": "https://www.shr.swiss/blog/conduite-du-changement-alterner-ancien-nouveau-outil-fribourg-en",
  "language": "en",
  "datePublished": "2025-05-12",
  "publisher": {
    "name": "SHR — Swiss Human Resources",
    "url": "https://www.shr.swiss",
    "address": "Esplanade de Pont-Rouge 9A, 1212 Lancy, Suisse"
  },
  "summary": "Keeping two tools running during a transition can protect operations. It can also impose an attentional cost that the rollout schedule does not reveal.",
  "section": "Research",
  "topic": "Change Leadership",
  "place": {
    "name": "Fribourg",
    "region": "Fribourg",
    "country": "CH"
  },
  "keyPoints": [
    {
      "heading": "What the literature establishes",
      "point": "Sophie Leroy (2009, Organizational Behavior and Human Decision Processes) shows through experiments that some attention can remain attached to a previous task when people move to another, particularly when the first task is unfinished."
    },
    {
      "heading": "Switching rules also has a cost",
      "point": "Joshua S."
    },
    {
      "heading": "The premature conclusion",
      "point": "One might conclude that the old tool should be withdrawn immediately."
    },
    {
      "heading": "What the evidence cannot quantify",
      "point": "These experimental studies cannot directly estimate the productivity loss of a company using two systems."
    },
    {
      "heading": "A practical check in Fribourg",
      "point": "Within SHR's « Conduite du changement » programme, an exercise applicable to a food-processing company, a bilingual industrial site or a service within Fribourg's university hub would compare a normal working period with a period organised into separate processing blocks, using comparable cases."
    }
  ],
  "sources": [
    {
      "authors": "Leroy",
      "year": "2009",
      "source": "Organizational Behavior and Human Decision Processes"
    },
    {
      "authors": "Evans",
      "year": "2001",
      "source": "Journal of Experimental Psychology: Human Perception and Performance"
    }
  ],
  "wordCount": 401,
  "image": "https://www.shr.swiss/img/blog-Training-Change-Leadership-Fribourg-conduite-du-changement-alterner-ancien-nouveau-outil-fribourg-en.jpg?v=4",
  "translations": {
    "fr": "https://www.shr.swiss/blog/conduite-du-changement-alterner-ancien-nouveau-outil-fribourg",
    "en": "https://www.shr.swiss/blog/conduite-du-changement-alterner-ancien-nouveau-outil-fribourg-en",
    "de": "https://www.shr.swiss/blog/conduite-du-changement-alterner-ancien-nouveau-outil-fribourg-de",
    "it": "https://www.shr.swiss/blog/conduite-du-changement-alterner-ancien-nouveau-outil-fribourg-it"
  },
  "relatedPages": {
    "programme": "https://www.shr.swiss/formation-conduite-du-changement-fribourg",
    "city": "https://www.shr.swiss/formations-ville/fribourg",
    "blog": "https://www.shr.swiss/blog"
  },
  "citationPolicy": "Citation autorisée avec mention « SHR — Swiss Human Resources » et lien vers l'article."
}