{
  "title": "Communication across functions: a shared document is not enough",
  "url": "https://www.shr.swiss/blog/communication-entre-metiers-un-document-commun-ne-suffit-pas-en",
  "language": "en",
  "datePublished": "2025-12-21",
  "publisher": {
    "name": "SHR — Swiss Human Resources",
    "url": "https://www.shr.swiss",
    "address": "Esplanade de Pont-Rouge 9A, 1212 Lancy, Suisse"
  },
  "summary": "Sharing a spreadsheet or a file does not guarantee that different functions are discussing the same problem. Research distinguishes the circulation of information from the work needed to make differences open to discussion.",
  "section": "Research",
  "topic": "Communication",
  "place": {
    "name": "Basel",
    "region": "Bâle-Ville",
    "country": "CH"
  },
  "keyPoints": [
    {
      "heading": "What the literature establishes",
      "point": "Paul R."
    },
    {
      "heading": "Transferring, translating or transforming",
      "point": "Paul R."
    },
    {
      "heading": "The premature conclusion",
      "point": "One might conclude that a single document template resolves [communication](/formation/communication/bale) difficulties across functions."
    },
    {
      "heading": "What these studies cannot promise",
      "point": "The field study and conceptual framework do not constitute a controlled trial demonstrating that a document format reduces delays."
    },
    {
      "heading": "A practical check in Basel",
      "point": "As part of SHR’s “Communication” programme, a Basel team could test a working sheet at an interface between international R&D, quality and logistics, separating definitions of sensitive terms, each function’s constraints and trade-offs still requiring a decision."
    }
  ],
  "sources": [
    {
      "authors": "Carlile",
      "year": "2002",
      "source": "Organization Science"
    },
    {
      "authors": "Carlile",
      "year": "2004",
      "source": "Organization Science"
    }
  ],
  "wordCount": 424,
  "image": "https://www.shr.swiss/img/blog-editorial-2025-12-21-en.jpg?v=4",
  "translations": {
    "fr": "https://www.shr.swiss/blog/communication-entre-metiers-un-document-commun-ne-suffit-pas",
    "en": "https://www.shr.swiss/blog/communication-entre-metiers-un-document-commun-ne-suffit-pas-en",
    "de": "https://www.shr.swiss/blog/communication-entre-metiers-un-document-commun-ne-suffit-pas-de",
    "it": "https://www.shr.swiss/blog/communication-entre-metiers-un-document-commun-ne-suffit-pas-it"
  },
  "relatedPages": {
    "programme": "https://www.shr.swiss/formation/communication/bale",
    "city": "https://www.shr.swiss/formations-ville/bale",
    "blog": "https://www.shr.swiss/blog"
  },
  "citationPolicy": "Citation autorisée avec mention « SHR — Swiss Human Resources » et lien vers l'article."
}