{
  "title": "Individual cases: what a story does not tell us about needs",
  "url": "https://www.shr.swiss/blog/cas-individuel-ce-que-le-recit-ne-dit-pas-des-besoins-en",
  "language": "en",
  "datePublished": "2025-11-08",
  "publisher": {
    "name": "SHR — Swiss Human Resources",
    "url": "https://www.shr.swiss",
    "address": "Esplanade de Pont-Rouge 9A, 1212 Lancy, Suisse"
  },
  "summary": "A concrete case can make a need visible without establishing its priority. Research suggests distinguishing the power of a story from the scale of the problem.",
  "section": "Research",
  "topic": "Decision-making",
  "place": {
    "name": "Sion",
    "region": "Valais",
    "country": "CH"
  },
  "keyPoints": [
    {
      "heading": "What the literature establishes",
      "point": "Christopher K."
    },
    {
      "heading": "When explaining the bias is not enough",
      "point": "Deborah A."
    },
    {
      "heading": "The hasty conclusion",
      "point": "One might conclude that personal accounts should be removed from proposals and decisions based solely on numbers."
    },
    {
      "heading": "What the evidence does not allow us to transfer",
      "point": "These experiments concern evaluations and donations, not investment decisions in organisations in Valais."
    },
    {
      "heading": "A practical check in Sion",
      "point": "As part of SHR’s [decision-making](/formation/prise-de-decision/sion) programme, an exercise in Sion could compare anonymised proposals from hydropower, healthcare, viticulture and alpine tourism, without artificially placing sectors in competition."
    }
  ],
  "sources": [
    {
      "authors": "Rottenstreich",
      "year": "2004",
      "source": "Journal of Experimental Psychology: General"
    },
    {
      "authors": "Slovic",
      "year": "2007",
      "source": "Organizational Behavior and Human Decision Processes"
    }
  ],
  "wordCount": 411,
  "image": "https://www.shr.swiss/img/blog-Training-Decision-Making-Sion-cas-individuel-ce-que-le-recit-ne-dit-pas-des-besoins-en.jpg?v=4",
  "translations": {
    "fr": "https://www.shr.swiss/blog/cas-individuel-ce-que-le-recit-ne-dit-pas-des-besoins",
    "en": "https://www.shr.swiss/blog/cas-individuel-ce-que-le-recit-ne-dit-pas-des-besoins-en",
    "de": "https://www.shr.swiss/blog/cas-individuel-ce-que-le-recit-ne-dit-pas-des-besoins-de",
    "it": "https://www.shr.swiss/blog/cas-individuel-ce-que-le-recit-ne-dit-pas-des-besoins-it"
  },
  "relatedPages": {
    "programme": "https://www.shr.swiss/formation/prise-de-decision/sion",
    "city": "https://www.shr.swiss/formations-ville/sion",
    "blog": "https://www.shr.swiss/blog"
  },
  "citationPolicy": "Citation autorisée avec mention « SHR — Swiss Human Resources » et lien vers l'article."
}