{
  "title": "In Basel, should managers encourage technical disagreements within their teams?",
  "url": "https://www.shr.swiss/blog/bale-desaccords-techniques-conflits-equipe-en",
  "language": "en",
  "datePublished": "2025-06-19",
  "publisher": {
    "name": "SHR — Swiss Human Resources",
    "url": "https://www.shr.swiss",
    "address": "Esplanade de Pont-Rouge 9A, 1212 Lancy, Suisse"
  },
  "summary": "Challenging ideas without challenging people is a familiar recommendation. Research mainly shows how difficult that distinction is to sustain.",
  "section": "Research",
  "topic": "Frontline Management",
  "place": {
    "name": "Basel",
    "region": "Bâle-Ville",
    "country": "CH"
  },
  "keyPoints": [
    {
      "heading": "What the literature establishes",
      "point": "Carsten K."
    },
    {
      "heading": "Why the nature of the work matters",
      "point": "Karen A."
    },
    {
      "heading": "The premature conclusion",
      "point": "One might conclude that conflict should be encouraged in R&D and discouraged in operations."
    },
    {
      "heading": "What the evidence cannot prescribe",
      "point": "These studies do not constitute a trial of a management method in Basel companies and do not establish that generating more disagreements would improve results."
    },
    {
      "heading": "A practical check in Bâle",
      "point": "As a possible practical exercise within SHR's « Management de proximité » programme, managers could examine technical disagreements over two weeks at a local interface: laboratory and quality, production and Rhine logistics, or a Basel team and international R&D."
    }
  ],
  "sources": [
    {
      "authors": "Weingart",
      "year": "2003",
      "source": "Journal of Applied Psychology"
    },
    {
      "authors": "Jehn",
      "year": "1995",
      "source": "Administrative Science Quarterly"
    }
  ],
  "wordCount": 419,
  "image": "https://www.shr.swiss/img/blog-Training-Frontline-Management-Basel-bale-desaccords-techniques-conflits-equipe-en.jpg?v=4",
  "translations": {
    "fr": "https://www.shr.swiss/blog/bale-desaccords-techniques-conflits-equipe",
    "en": "https://www.shr.swiss/blog/bale-desaccords-techniques-conflits-equipe-en",
    "de": "https://www.shr.swiss/blog/bale-desaccords-techniques-conflits-equipe-de",
    "it": "https://www.shr.swiss/blog/bale-desaccords-techniques-conflits-equipe-it"
  },
  "relatedPages": {
    "programme": "https://www.shr.swiss/formation-management-de-proximite-bale",
    "city": "https://www.shr.swiss/formations-ville/bale",
    "blog": "https://www.shr.swiss/blog"
  },
  "citationPolicy": "Citation autorisée avec mention « SHR — Swiss Human Resources » et lien vers l'article."
}