{
  "title": "AI assistants: when should they ask for clarification in Fribourg?",
  "url": "https://www.shr.swiss/blog/assistants-ia-quand-demander-une-precision-a-fribourg-en",
  "language": "en",
  "datePublished": "2025-05-01",
  "publisher": {
    "name": "SHR — Swiss Human Resources",
    "url": "https://www.shr.swiss",
    "address": "Esplanade de Pont-Rouge 9A, 1212 Lancy, Suisse"
  },
  "summary": "An immediate answer is not always a helpful one. Research on dialogue invites us to examine both what a clarification question prevents and what it costs.",
  "section": "Research",
  "topic": "Building AI Assistants and Agents Without Coding",
  "place": {
    "name": "Fribourg",
    "region": "Fribourg",
    "country": "CH"
  },
  "keyPoints": [
    {
      "heading": "What the literature establishes",
      "point": "Herbert H."
    },
    {
      "heading": "A shared vocabulary develops through interaction",
      "point": "Susan E."
    },
    {
      "heading": "The premature conclusion",
      "point": "One might conclude that an assistant should always ask a question before answering."
    },
    {
      "heading": "What these data cannot settle",
      "point": "These studies concern human interaction in experimental tasks, not generative assistants in organisations."
    },
    {
      "heading": "A practical check in Fribourg",
      "point": "In Fribourg, the programme could offer a trial using anonymised requests from the agri-food sector, bilingual industry and the university environment, some containing an ambiguous term such as “batch”, “series” or “validation”."
    }
  ],
  "sources": [
    {
      "authors": "Wilkes-Gibbs",
      "year": "1986",
      "source": "Cognition"
    },
    {
      "authors": "Clark",
      "year": "1996",
      "source": "Journal of Experimental Psychology: Learning, Memory, and Cognition"
    }
  ],
  "wordCount": 409,
  "image": "https://www.shr.swiss/img/blog-Training-Building-AI-Assistants-And-Agents-Without-Coding-Fribourg-assistants-ia-quand-demander-une-precision-a-fribourg-en.jpg?v=4",
  "translations": {
    "fr": "https://www.shr.swiss/blog/assistants-ia-quand-demander-une-precision-a-fribourg",
    "en": "https://www.shr.swiss/blog/assistants-ia-quand-demander-une-precision-a-fribourg-en",
    "de": "https://www.shr.swiss/blog/assistants-ia-quand-demander-une-precision-a-fribourg-de",
    "it": "https://www.shr.swiss/blog/assistants-ia-quand-demander-une-precision-a-fribourg-it"
  },
  "relatedPages": {
    "programme": "https://www.shr.swiss/formation-assistants-agents-ia-fribourg",
    "city": "https://www.shr.swiss/formations-ville/fribourg",
    "blog": "https://www.shr.swiss/blog"
  },
  "citationPolicy": "Citation autorisée avec mention « SHR — Swiss Human Resources » et lien vers l'article."
}