{
  "title": "AI assistants: is a volunteer pilot enough in Berne?",
  "url": "https://www.shr.swiss/blog/assistants-ia-pilote-volontaires-berne-en",
  "language": "en",
  "datePublished": "2024-12-24",
  "publisher": {
    "name": "SHR — Swiss Human Resources",
    "url": "https://www.shr.swiss",
    "address": "Esplanade de Pont-Rouge 9A, 1212 Lancy, Suisse"
  },
  "summary": "An assistant can win over its first users without meeting the needs of an entire department. The composition of the pilot group deserves as much attention as its feedback.",
  "section": "Research",
  "topic": "Building AI Assistants and Agents Without Coding",
  "place": {
    "name": "Bern",
    "region": "Berne",
    "country": "CH"
  },
  "keyPoints": [
    {
      "heading": "What the literature establishes",
      "point": "James Heckman (1979, Econometrica) formalises a selection problem: when entry into a sample depends on characteristics related to the outcome being studied, observations can give a biased picture of the target population."
    },
    {
      "heading": "Acceptance is not a performance measure",
      "point": "Fred Davis (1989, MIS Quarterly) develops measures of perceived usefulness and perceived ease of use, then examines their relationships with system use."
    },
    {
      "heading": "The tempting conclusion",
      "point": "The tempting conclusion would be that, because volunteers want to keep the assistant, the department is ready to adopt it."
    },
    {
      "heading": "What these studies cannot establish",
      "point": "These articles concern neither generative assistants nor their no-code development; they provide no quantified effect that can be transferred to a project in Berne."
    },
    {
      "heading": "A practical check in Berne",
      "point": "Within SHR's programme “Créer ses assistants et agents IA sans coder”, one exercise is to prepare a pilot involving volunteers and a random sample of the other intended users, with consent to participate and refusals documented."
    }
  ],
  "sources": [
    {
      "authors": "Heckman",
      "year": "1979",
      "source": "Econometrica"
    },
    {
      "authors": "Davis",
      "year": "1989",
      "source": "MIS Quarterly"
    }
  ],
  "wordCount": 417,
  "image": "https://www.shr.swiss/img/blog-Training-Building-AI-Assistants-And-Agents-Without-Coding-Bern-assistants-ia-pilote-volontaires-berne-en.jpg?v=4",
  "translations": {
    "fr": "https://www.shr.swiss/blog/assistants-ia-pilote-volontaires-berne",
    "en": "https://www.shr.swiss/blog/assistants-ia-pilote-volontaires-berne-en",
    "de": "https://www.shr.swiss/blog/assistants-ia-pilote-volontaires-berne-de",
    "it": "https://www.shr.swiss/blog/assistants-ia-pilote-volontaires-berne-it"
  },
  "relatedPages": {
    "programme": "https://www.shr.swiss/formation-assistants-agents-ia-berne",
    "city": "https://www.shr.swiss/formations-ville/berne",
    "blog": "https://www.shr.swiss/blog"
  },
  "citationPolicy": "Citation autorisée avec mention « SHR — Swiss Human Resources » et lien vers l'article."
}