{
  "title": "AI assistants: can you really undo what they do?",
  "url": "https://www.shr.swiss/blog/assistants-ia-peut-on-annuler-ce-qu-ils-font-a-bale-en",
  "language": "en",
  "datePublished": "2024-11-14",
  "publisher": {
    "name": "SHR — Swiss Human Resources",
    "url": "https://www.shr.swiss",
    "address": "Esplanade de Pont-Rouge 9A, 1212 Lancy, Suisse"
  },
  "summary": "A no-code assistant can change a record or trigger a workflow. The ability to undo its actions deserves as much attention as ease of execution.",
  "section": "Research",
  "topic": "Building AI Assistants and Agents Without Coding",
  "place": {
    "name": "Basel",
    "region": "Bâle-Ville",
    "country": "CH"
  },
  "keyPoints": [
    {
      "heading": "What the literature establishes",
      "point": "Ben Shneiderman (1983, Computer) presents direct manipulation as an approach based, among other things, on incremental, reversible actions with immediately visible results."
    },
    {
      "heading": "The distance between intention and effects",
      "point": "Edwin Hutchins, James Hollan and Donald Norman (1985, Human–Computer Interaction) analyse the distances users must bridge to translate intentions into actions and interpret the results."
    },
    {
      "heading": "The premature conclusion",
      "point": "One might conclude that an “Undo” button solves the problem."
    },
    {
      "heading": "What these studies do not demonstrate",
      "point": "These articles offer design frameworks; they do not measure the effectiveness of undo functions in current no-code agent platforms."
    },
    {
      "heading": "A practical check in Bâle",
      "point": "In Basel, a pharmaceutical or life sciences team could test, in an isolated environment, an assistant coordinating a fictional sample shipment request between international R&D and Rhine logistics."
    }
  ],
  "sources": [
    {
      "authors": "Shneiderman",
      "year": "1983",
      "source": "Computer"
    },
    {
      "authors": "Norman",
      "year": "1985",
      "source": "Human–Computer Interaction"
    }
  ],
  "wordCount": 386,
  "image": "https://www.shr.swiss/img/blog-Training-Building-AI-Assistants-And-Agents-Without-Coding-Basel-assistants-ia-peut-on-annuler-ce-qu-ils-font-a-bale-en.jpg?v=4",
  "translations": {
    "fr": "https://www.shr.swiss/blog/assistants-ia-peut-on-annuler-ce-qu-ils-font-a-bale",
    "en": "https://www.shr.swiss/blog/assistants-ia-peut-on-annuler-ce-qu-ils-font-a-bale-en",
    "de": "https://www.shr.swiss/blog/assistants-ia-peut-on-annuler-ce-qu-ils-font-a-bale-de",
    "it": "https://www.shr.swiss/blog/assistants-ia-peut-on-annuler-ce-qu-ils-font-a-bale-it"
  },
  "relatedPages": {
    "programme": "https://www.shr.swiss/formation-assistants-agents-ia-bale",
    "city": "https://www.shr.swiss/formations-ville/bale",
    "blog": "https://www.shr.swiss/blog"
  },
  "citationPolicy": "Citation autorisée avec mention « SHR — Swiss Human Resources » et lien vers l'article."
}