{
  "title": "AI assistants: does a local gain benefit the whole team?",
  "url": "https://www.shr.swiss/blog/assistants-ia-gain-local-gain-collectif-en",
  "language": "en",
  "datePublished": "2025-09-15",
  "publisher": {
    "name": "SHR — Swiss Human Resources",
    "url": "https://www.shr.swiss",
    "address": "Esplanade de Pont-Rouge 9A, 1212 Lancy, Suisse"
  },
  "summary": "An assistant can lighten one department’s workload while increasing the next department’s burden. Research on coordination suggests broadening the scope of evaluation.",
  "section": "Research",
  "topic": "Building AI Assistants and Agents Without Coding",
  "place": {
    "name": "Sion",
    "region": "Valais",
    "country": "CH"
  },
  "keyPoints": [
    {
      "heading": "What the literature establishes",
      "point": "Thomas W."
    },
    {
      "heading": "The mechanism: organisational complements",
      "point": "Erik Brynjolfsson and Lorin M."
    },
    {
      "heading": "The tempting conclusion",
      "point": "The tempting conclusion is that an assistant useful to its user must also be useful to the team."
    },
    {
      "heading": "What the evidence does not establish",
      "point": "These articles address coordination and information technology, not today’s generative assistants; they provide an analytical framework rather than an estimate of their effects."
    },
    {
      "heading": "A practical check in Sion",
      "point": "Within SHR — Swiss Human Resources’ programme « Créer ses assistants et agents IA sans coder », an exercise in Sion could track an administrative handover: a hydropower maintenance request, a non-clinical healthcare file, a wine order or an alpine tourism booking."
    }
  ],
  "sources": [
    {
      "authors": "Crowston",
      "year": "1994",
      "source": "ACM Computing Surveys"
    },
    {
      "authors": "Hitt",
      "year": "2000",
      "source": "Journal of Economic Perspectives"
    }
  ],
  "wordCount": 435,
  "image": "https://www.shr.swiss/img/blog-Training-Building-AI-Assistants-And-Agents-Without-Coding-Sion-assistants-ia-gain-local-gain-collectif-en.jpg?v=4",
  "translations": {
    "fr": "https://www.shr.swiss/blog/assistants-ia-gain-local-gain-collectif",
    "en": "https://www.shr.swiss/blog/assistants-ia-gain-local-gain-collectif-en",
    "de": "https://www.shr.swiss/blog/assistants-ia-gain-local-gain-collectif-de",
    "it": "https://www.shr.swiss/blog/assistants-ia-gain-local-gain-collectif-it"
  },
  "relatedPages": {
    "programme": "https://www.shr.swiss/formation/assistants-agents-ia/sion",
    "city": "https://www.shr.swiss/formations-ville/sion",
    "blog": "https://www.shr.swiss/blog"
  },
  "citationPolicy": "Citation autorisée avec mention « SHR — Swiss Human Resources » et lien vers l'article."
}