{
  "title": "AI adoption: should every use be traceable?",
  "url": "https://www.shr.swiss/blog/adoption-ia-faut-il-rendre-chaque-usage-tracable-lugano-en",
  "language": "en",
  "datePublished": "2025-02-03",
  "publisher": {
    "name": "SHR — Swiss Human Resources",
    "url": "https://www.shr.swiss",
    "address": "Esplanade de Pont-Rouge 9A, 1212 Lancy, Suisse"
  },
  "summary": "Making AI use visible appears to make it easier to manage. Research nevertheless suggests distinguishing decision traceability from continuous observation of work.",
  "section": "Research",
  "topic": "Leading AI Adoption in Your Team",
  "place": {
    "name": "Lugano",
    "region": "Tessin",
    "country": "CH"
  },
  "keyPoints": [
    {
      "heading": "What the literature establishes",
      "point": "Ethan Bernstein (2012, Administrative Science Quarterly) examines, in an industrial setting, the paradox of transparency that can hinder the learning and performance it is intended to support."
    },
    {
      "heading": "Accountability does not have a single effect",
      "point": "Jennifer Lerner and Philip Tetlock (1999, Psychological Bulletin) show in their literature review that the effects of accountability depend, among other things, on when it is announced and to whom an explanation must be given."
    },
    {
      "heading": "The premature conclusion",
      "point": "One might conclude that all traceability should be reduced to encourage adoption."
    },
    {
      "heading": "What these findings cannot settle",
      "point": "These studies do not address the current adoption of generative AI in Lugano businesses."
    },
    {
      "heading": "A practical check in Lugano",
      "point": "As part of SHR’s programme « Conduire l’adoption de l’IA dans son équipe », a Lugano team could review all managerial requests to access its AI usage records over two weeks, without changing mandatory logs."
    }
  ],
  "sources": [
    {
      "authors": "Bernstein",
      "year": "2012",
      "source": "Administrative Science Quarterly"
    },
    {
      "authors": "Tetlock",
      "year": "1999",
      "source": "Psychological Bulletin"
    }
  ],
  "wordCount": 433,
  "image": "https://www.shr.swiss/img/blog-Training-Leading-AI-Adoption-In-Your-Team-Lugano-adoption-ia-faut-il-rendre-chaque-usage-tracable-lugano-en.jpg?v=4",
  "translations": {
    "fr": "https://www.shr.swiss/blog/adoption-ia-faut-il-rendre-chaque-usage-tracable-lugano",
    "en": "https://www.shr.swiss/blog/adoption-ia-faut-il-rendre-chaque-usage-tracable-lugano-en",
    "de": "https://www.shr.swiss/blog/adoption-ia-faut-il-rendre-chaque-usage-tracable-lugano-de",
    "it": "https://www.shr.swiss/blog/adoption-ia-faut-il-rendre-chaque-usage-tracable-lugano-it"
  },
  "relatedPages": {
    "programme": "https://www.shr.swiss/formation-adoption-ia-equipe-lugano",
    "city": "https://www.shr.swiss/formations-ville/lugano",
    "blog": "https://www.shr.swiss/blog"
  },
  "citationPolicy": "Citation autorisée avec mention « SHR — Swiss Human Resources » et lien vers l'article."
}