{
  "title": "In Zurich, does correcting information also correct decisions?",
  "url": "https://www.shr.swiss/blog/a-zurich-rectifier-une-information-suffit-il-a-corriger-les-decisions-en",
  "language": "en",
  "datePublished": "2024-11-29",
  "publisher": {
    "name": "SHR — Swiss Human Resources",
    "url": "https://www.shr.swiss",
    "address": "Esplanade de Pont-Rouge 9A, 1212 Lancy, Suisse"
  },
  "summary": "Withdrawn information can continue to shape reasoning. Research suggests distinguishing between distributing a correction and actually correcting decisions.",
  "section": "Research",
  "topic": "Communication",
  "place": {
    "name": "Zurich",
    "region": "Zurich",
    "country": "CH"
  },
  "keyPoints": [
    {
      "heading": "What the literature establishes",
      "point": "Stephan Lewandowsky, Ullrich K."
    },
    {
      "heading": "Warnings do not always suffice",
      "point": "Ullrich K."
    },
    {
      "heading": "The premature conclusion",
      "point": "It would be excessive to conclude that corrections are useless or necessarily reinforce the error."
    },
    {
      "heading": "What the evidence cannot promise",
      "point": "The experimental research uses narratives and reasoning tasks that do not reproduce the approval processes of a bank, an insurer or an international headquarters."
    },
    {
      "heading": "A practical check in Zurich",
      "point": "As part of SHR's [Communication](/formation-communication-zurich) programme, a Zurich team in financial services, insurance, tech or a European headquarters could test two formats using a fictional case tailored to its work."
    }
  ],
  "sources": [
    {
      "authors": "Cook",
      "year": "2012",
      "source": "Psychological Science in the Public Interest"
    },
    {
      "authors": "Tang",
      "year": "2010",
      "source": "Memory & Cognition"
    }
  ],
  "wordCount": 422,
  "image": "https://www.shr.swiss/img/blog-Training-Communication-Zurich-a-zurich-rectifier-une-information-suffit-il-a-corriger-les-decisions-en.jpg?v=4",
  "translations": {
    "fr": "https://www.shr.swiss/blog/a-zurich-rectifier-une-information-suffit-il-a-corriger-les-decisions",
    "en": "https://www.shr.swiss/blog/a-zurich-rectifier-une-information-suffit-il-a-corriger-les-decisions-en",
    "de": "https://www.shr.swiss/blog/a-zurich-rectifier-une-information-suffit-il-a-corriger-les-decisions-de",
    "it": "https://www.shr.swiss/blog/a-zurich-rectifier-une-information-suffit-il-a-corriger-les-decisions-it"
  },
  "relatedPages": {
    "programme": "https://www.shr.swiss/formation-communication-zurich",
    "city": "https://www.shr.swiss/formations-ville/zurich",
    "blog": "https://www.shr.swiss/blog"
  },
  "citationPolicy": "Citation autorisée avec mention « SHR — Swiss Human Resources » et lien vers l'article."
}