{
  "title": "In Zurich, when the boundaries of a role remain unclear",
  "url": "https://www.shr.swiss/blog/a-zurich-quand-le-perimetre-du-poste-reste-flou-en",
  "language": "en",
  "datePublished": "2024-08-20",
  "publisher": {
    "name": "SHR — Swiss Human Resources",
    "url": "https://www.shr.swiss",
    "address": "Esplanade de Pont-Rouge 9A, 1212 Lancy, Suisse"
  },
  "summary": "Leaving room for initiative is not the same as leaving responsibilities undefined. Research invites us to distinguish autonomy from role ambiguity.",
  "section": "Research",
  "topic": "Psychosocial Risks",
  "place": {
    "name": "Zurich",
    "region": "Zurich",
    "country": "CH"
  },
  "keyPoints": [
    {
      "heading": "What the literature establishes",
      "point": "John R."
    },
    {
      "heading": "Uncertainty that goes beyond performance",
      "point": "Susan E."
    },
    {
      "heading": "The hasty conclusion",
      "point": "One might conclude that every task must be specified and all uncertainty eliminated."
    },
    {
      "heading": "What the evidence and job descriptions cannot guarantee",
      "point": "Much of the research reviewed relies on questionnaires and associations that cannot establish causality."
    },
    {
      "heading": "A practical check in Zurich",
      "point": "As part of SHR’s “[Psychosocial Risks](/formation-risques-psychosociaux-zurich)” programme, a Zurich team can test a clarification exercise on a selection of cases shared between local functions and European headquarters."
    }
  ],
  "sources": [
    {
      "authors": "Lirtzman",
      "year": "1970",
      "source": "Administrative Science Quarterly"
    },
    {
      "authors": "Schuler",
      "year": "1985",
      "source": "Organizational Behavior and Human Decision Processes"
    }
  ],
  "wordCount": 420,
  "image": "https://www.shr.swiss/img/blog-Training-Psychosocial-Risks-Zurich-a-zurich-quand-le-perimetre-du-poste-reste-flou-en.jpg?v=4",
  "translations": {
    "fr": "https://www.shr.swiss/blog/a-zurich-quand-le-perimetre-du-poste-reste-flou",
    "en": "https://www.shr.swiss/blog/a-zurich-quand-le-perimetre-du-poste-reste-flou-en",
    "de": "https://www.shr.swiss/blog/a-zurich-quand-le-perimetre-du-poste-reste-flou-de",
    "it": "https://www.shr.swiss/blog/a-zurich-quand-le-perimetre-du-poste-reste-flou-it"
  },
  "relatedPages": {
    "programme": "https://www.shr.swiss/formation-risques-psychosociaux-zurich",
    "city": "https://www.shr.swiss/formations-ville/zurich",
    "blog": "https://www.shr.swiss/blog"
  },
  "citationPolicy": "Citation autorisée avec mention « SHR — Swiss Human Resources » et lien vers l'article."
}