{
  "title": "In Lugano, does corrective feedback actually improve performance?",
  "url": "https://www.shr.swiss/blog/a-lugano-un-feedback-correctif-aide-t-il-vraiment-a-progresser-en",
  "language": "en",
  "datePublished": "2024-09-14",
  "publisher": {
    "name": "SHR — Swiss Human Resources",
    "url": "https://www.shr.swiss",
    "address": "Esplanade de Pont-Rouge 9A, 1212 Lancy, Suisse"
  },
  "summary": "Pointing out an error is not enough to improve work. Research suggests examining what feedback actually enables someone to correct.",
  "section": "Research",
  "topic": "Frontline Management",
  "place": {
    "name": "Lugano",
    "region": "Tessin",
    "country": "CH"
  },
  "keyPoints": [
    {
      "heading": "What the literature establishes",
      "point": "Avraham N."
    },
    {
      "heading": "From evaluation to usable information",
      "point": "John Hattie and Helen Timperley (2007, Review of Educational Research) distinguish feedback focused on the task, processes, self-regulation and the person."
    },
    {
      "heading": "The premature conclusion",
      "point": "It would be tempting to conclude that precise feedback is enough to improve performance."
    },
    {
      "heading": "What the evidence cannot promise",
      "point": "The meta-analysis brings together heterogeneous interventions and tasks; it does not validate a universal feedback formula."
    },
    {
      "heading": "A practical check in Lugano",
      "point": "A local trial could select a recurring task — checking a banking file, updating a product record in fashion or handing over an order in trading — and define the acceptance criterion in writing, in Italian where it is the working language."
    }
  ],
  "sources": [
    {
      "authors": "DeNisi",
      "year": "1996",
      "source": "Psychological Bulletin"
    },
    {
      "authors": "Timperley",
      "year": "2007",
      "source": "Review of Educational Research"
    }
  ],
  "wordCount": 465,
  "image": "https://www.shr.swiss/img/blog-Training-Frontline-Management-Lugano-a-lugano-un-feedback-correctif-aide-t-il-vraiment-a-progresser-en.jpg?v=4",
  "translations": {
    "fr": "https://www.shr.swiss/blog/a-lugano-un-feedback-correctif-aide-t-il-vraiment-a-progresser",
    "en": "https://www.shr.swiss/blog/a-lugano-un-feedback-correctif-aide-t-il-vraiment-a-progresser-en",
    "de": "https://www.shr.swiss/blog/a-lugano-un-feedback-correctif-aide-t-il-vraiment-a-progresser-de",
    "it": "https://www.shr.swiss/blog/a-lugano-un-feedback-correctif-aide-t-il-vraiment-a-progresser-it"
  },
  "relatedPages": {
    "programme": "https://www.shr.swiss/formation-management-de-proximite-lugano",
    "city": "https://www.shr.swiss/formations-ville/lugano",
    "blog": "https://www.shr.swiss/blog"
  },
  "citationPolicy": "Citation autorisée avec mention « SHR — Swiss Human Resources » et lien vers l'article."
}